We have tried hard to make your on-line viewing experience as easy and as convenient as possible. We have also tried to make the pages interesting by adding graphics and a bit of animation. We hope you find the technical information presented here assists you by answering any questions you may have.

We do not collect or keep any of the information or data that your computer provides our server with but we do temporarily learn your local time and your monitor settings each time you visit us. All we do with this information is display it on our welcome (front) page.

Our pages and downloads are completely free of viruses and spyware and we leave no cookies on your computer.

The supported operating systems are Microsoft Windows®XP/Vista/2003/7 and 8 plus Apple® Operating System 10 (OS X) or newer. Older Apple® Operating Systems will also work but there may be some minor errors in the self contained programs (JavaScripts®), HyperText Markup Language (HTML) and, Dynamic HyperText Markup Language (DHTML) commands as noted below.

Our primary recommendation is that you use PC Version 6.0 or newer of Microsoft Internet Explorer®. Versions of Microsoft Internet Explorer® older than 6 unfortunately do not support the use of the latest Internet technologies (such as Dynamic Layers, JavaScripts® and Secure Sockets Layer protocol (SSL). The Apple® Version 6 of Microsoft Internet Explorer® is also recommended as are the newer copies of Apple® Safari®. By using the recommended browser versions, you will view the web site properly and as it was designed.

There is one important point with 64 bit computers and Internet Explorer. Both the 32 bit and the 64 bit versions of Internet Explorer (latest issue) are generally included on your programs list but usually, the 32 bit version is the one on your Desktop and Quick Launch Bar. Make sure you replace the 32 bit version with the 64 bit version on your Desktop and Quick Launch Bar and use only that 64 bit version with your 64 bit computer. To do otherwise will leave you with confusing viewing issues dealing with the two different versions of Microsoft ActiveX.

We have also noted the following problems with the older versions of Microsoft Internet Explorer ® on Apple® computers.

- The picture captions, "Alt text" may not work.
- The "Top of the Page" command may not work.

Our second recommendation is that you use the latest versions of Firefox®. We also note that Apple Safari, Google Chrome for Windows and Opera (latest versions) work very well on our web site.

This is for PCs only. Visit the appropriate web site below and follow the instructions on that particular web page.

Visit the Microsoft Internet Explorer® download web site.
Visit the Apple Safari® download web site.
Visit the Mozilla Firefox® download web site.
Visit the Opera® download web site.
Visit the Google Chrome® for Windows® download web site.

The minimum resolution our web site was designed and optimized for is an area of 1024 x 768 pixels but larger areas work well with the text size set to "Medium". If possible, please set your monitor area or resolution to at least 1024 x 768 pixels and your text size to "Medium" to ensure the best results.

It is also recommended that you have:
- Cookies turned on in your browser preferences.
- JavaScript enabled.
- Java (Sun) enabled.
- The Adobe Acrobat Reader® plug-in. (Please see the link below for downloads.)

By using:
-Non-compatible operating systems, non-compatible browsers or non-supported older versions of compatible browsers;

By Disabling:
- Certain functions such as accepting cookies, JavaScripts, Java (Sun) or SSL (Secure Sockets Layer) protocol;

May cause certain functions on this web site to become unavailable to the viewer.

You will need to install the latest free copy of Adobe Acrobat Reader® software to view and download documents in certain sections of the site.

Copyright 2000-2013 Stewart-Hay Associates
All Rights Reserved
Web Design and Development by Stewart-Hay Associates
London, Ontario, Canada N6K 0C6
(519) 641-3212